Cookie Policy

This Cookie Policy explains how The Secret Garden of Chicago (“we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit our website at thesecretgardenofchicago.com. By using our website, you consent to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies help us recognize your device and remember certain information about your visit.

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core features such as shopping cart functionality, secure checkout, and account login. Without these cookies, services you have requested cannot be provided. These cookies cannot be disabled.

2. Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and whether visitors receive error messages. This data helps us improve how our website works. All information collected by these cookies is aggregated and anonymous.

3. Functionality Cookies

These cookies allow our website to remember choices you make, such as your preferred language or region, and provide enhanced, more personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

4. Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission.

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website and to deliver advertisements. These third parties may include analytics providers, advertising networks, and social media platforms. Third-party cookies are governed by the respective privacy policies of those third parties.

Third-party services we may use include:

  • Shopify — e-commerce platform and checkout processing
  • Google Analytics — website traffic and usage analytics
  • Meta (Facebook/Instagram) — social media integration and advertising
  • TikTok — social media integration and advertising

How to Manage Cookies

You have the right to decide whether to accept or reject cookies (other than strictly necessary cookies). You can manage your cookie preferences in the following ways:

Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website.

Opt-Out Tools: You may opt out of interest-based advertising by visiting the following resources:

Your Privacy Choices: Illinois residents and other users with applicable privacy rights may also exercise their data rights by visiting our Your Privacy Choices page.

Cookie Retention

Cookies may be either “session cookies” or “persistent cookies.” Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period of time or until you delete them manually.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

The Secret Garden of Chicago
Address: 662 N Dearborn St, Chicago, IL 60654, United States
Email: info@thesecretgardenofchicago.com
Phone: 773-827-4560
Business Hours: Monday–Friday 9:00 AM – 6:00 PM, Saturday 10:00 AM – 4:00 PM (Central Time)